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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Pridemore

May 16, 2025

5  out of  5
rating by Lisa Pridemore
"Professional, knowledgeable, competitive pricing, great communication and service. Very pleased!"
We responded:
"Thank you so much Lisa for taking the time to post this review. We will work hard to make sure things go right for you regarding your insurance needs. "
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Hannah Johannesman

May 13, 2025

5  out of  5
rating by Hannah Johannesman
"I had a great customer service experience while talking to Justus today. Everything explained about my policy was super clear and easy to follow!"
We responded:
"Hannah , thank you so much for posting this review. We are so happy with Justus as we get great comments like yours telling us how thorough he is. "
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Micaela

May 9, 2025

5  out of  5
rating by Micaela
"Thankful to have had Art as our State Farm agent for almost twenty years. Over the years we've had numerous policies and many claims. I really appreciate Art and his whole team. Recently I have spoken multiple times with Justus who is incredibly helpful, patient, and friendly. I am always able to ask lots of questions and go over everything without being rushed. Thank you Justus for the excellent customer service!!"
We responded:
"Thank you so much for taking the time to write this review. It means a lot to me and my team when we deliver the service you expect from your insurance company. Justus was thrilled to see your review :)"
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Christine Hodges

May 2, 2025

5  out of  5
rating by Christine Hodges
"I have been with Art Martinez and his wonderful crew of hard working, caring staff since 1986 I believe, give or take a year..I have all my cars, home and business insured with them and never ever had a problem getting my needs met or issues with cars or home resolved...I have since got my family members on with them as well and they too feel the same..they are like FAMILY and they are!!! Art is super caring and you know he has your back in every situation that arises !! Give them a call if you are searching an insurance company for sure...Diana has been my go to gal over all these years as well, right there with ART since probably forever! haa ha..love them ALL!"
We responded:
"Than you so much Christine you are always so great to work with🙂"
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Sandy Craig

April 24, 2025

5  out of  5
rating by Sandy Craig
"We have used Art Martinez for many years, and we always get top notch service and responsiveness any time we reach out. Thanks!"
We responded:
"Thank you, Sandy, for posting this review. It has been a pleasure serving your family these many years and we appreciate your trust."
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Meridyth Moose-Shirley

April 18, 2025

5  out of  5
rating by Meridyth Moose-Shirley
"Ashleigh, Stephanie, and the whole team here are just brilliant. I felt so taken care of when switching my insurance, moving, and even when personal belongings were stolen and I had to file a claim. Stephanie especially is such a relatable, warm, welcoming presence who makes you feel seen and heard. No complaints!"
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Jacob Whistleblower

April 14, 2025

5  out of  5
rating by Jacob Whistleblower
"I had a great phone call with Stephanie earlier today. Highly recommend!"
We responded:
"Hi Jacob, thank you for taking the time to write a review. You have made Stephanie's day!"
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Jordan Janz

April 11, 2025

5  out of  5
rating by Jordan Janz
"I was referred by friends, and Stephanie was super helpful in making sure I was getting the best coverage and pricing"
We responded:
"Hi Jordan, thank you for writing a review. Stephanie is such an asset to our agency and she works hard to make sure things go right. "
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Brooke Javorek

April 9, 2025

5  out of  5
rating by Brooke Javorek
"Stephanie was amazing to work with! Happy to switch my business to her!"
We responded:
"Brooke, thank you for posting a review. Stephanie is amazing and we appreciate all of her hard work. I am glad she was able to provide you with great service. "
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Staci

March 28, 2025

5  out of  5
rating by Staci
"Cheryl is great at checking with me when I have changes and making changes for me promptly. Great job!"
We responded:
"Thank you, Staci for your kind review. Cheryl is a gem and we appreciate her as much as you do. Thank You."
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Patti Lovejoy

March 25, 2025

5  out of  5
rating by Patti Lovejoy
"I truly appreciate Stephanie's help with a recent letter I had received! She's going above and beyond, I didn't even have to ask her to go the extra mile, she just took it and is running with it! We're looking for a delightful outcome! She's a true treasure!"
We responded:
"Patti, thank you so much for taking time to recognize Stephanie. She is very committed to her work and enjoys making our customers happy. We’re honored by your positive feedback! "
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Rebecca Yohannes

March 22, 2025

5  out of  5
rating by Rebecca Yohannes
"I’ve been a customer for several years, and always have a great experience with this company and office. I Recently worked with Justus to get my husband added to my auto insurance policy. He was able to provide a quote quickly for us, and was very pleasant to work with. We appreciate him!"
We responded:
"Thank you Rebecca, I appreciate your kind words and I am happy Justus was able to help you with adding your husband . Justus always gives 100% effort in helping our customers. "
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Amber Falk

March 18, 2025

5  out of  5
rating by Amber Falk
"Justin was very helpful in getting my new car set up with insurance. I didn't have to wait for a call back, Justin answered right away. Art's team is great. Thank you guys so much!"
We responded:
"Thank you Amber for your review. We appreciate that you took the time to express appreciation for our office. It really does mean a lot to us!"
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Andrea Crist

March 13, 2025

5  out of  5
rating by Andrea Crist
"I have always had positive experiences with everyone in this office. Justus has been particularly helpful and professional in helping me deal with an issue."
We responded:
"Andrea, thank you for taking the time to post a review. We are happy we have Justus he always delivers 100% to help our customer. We appreciate the opportunity to serve you. Thank You! Art "
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Heather Boemker

March 13, 2025

5  out of  5
rating by Heather Boemker
"I have been with Art’s office for many years and the service is always fantastic. Just recently Stephanie was able to get a form from my contractor for a discount on my roof that I had been asking for. Way above and beyond."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lillian Ochs

March 12, 2025

5  out of  5
rating by Lillian Ochs
"Steph was super quick in getting our mutual client what we needed to close."
We responded:
"Thank you so much for taking the time to post this Lillian, Stephanie is an an excellent team member and works hard to provide excellent service. Thank You!"
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Patrick Keane

March 8, 2025

5  out of  5
rating by Patrick Keane
"Stephanie was fantastic. She was able to transfer all of our insurance needs from a different carrier to State Farm with minimal impact on our family. Knowledgeable, efficient, effective and very personable, Stephanie made our transition to State Farm easy and saved the family a considerable amount of money. Highly recommend Stephanie for her professionalism and effort."
We responded:
"Patrick, thank you for your review. Stepanie was thrilled that you recognized her service with this post. She works very hard to make sure things go right."
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Stephanie Berlin

February 13, 2025

5  out of  5
rating by Stephanie Berlin
"Cheryl is my favorite in this office! She always goes above and beyond. She is a ray of sunshine that is ALWAYS willing to help! LOVE this office!"
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Daniel

February 12, 2025

1  out of  5
rating by Daniel
"“WARNING” if I could give this agency a lower rating I would but I had to put one star to leave this review. I can’t really prove that this guy is doing fraud but how ironic that when I would ask about anything on my account he would get offended and not really give me a straight answer all this guy wants is for you to be submissive and sell you more insurance well not me after being with the Art agency for more than ten years I finally move to another agent and low behold I’m paying less for my insurance and here’s the kicker I have MORE insurance 🤔 any way I can go on and on but my advice is don’t be submissive and ask questions about your accounts with this guy. O except don’t ask his employee Stephanie because when you back her into a corner she just simply hangs up on you. Again I don’t want to give to much time to this guy and his agency but just look over your stuff and don’t be submissive ask questions I wish I would’ve done it earlier I probably would’ve saved thousands take care fellow readers."
We responded:
"Daniel, you had been with my office for over ten years and I would think , if you felt we were unethical, you would have left our office a long time ago. We met in my office a few years ago and you raised your voice with me and I suggested you may want to move to another agent, you remained. Stephanie did disconnect her call with you when you began cursing at her. I have told my team, not to tolerate abusive language. As with any dealings with a business or individual, there are always two sides to the story. "
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Meagan O'Leary

February 11, 2025

5  out of  5
rating by Meagan O'Leary
"We've had the pleasure of working with Art Martinez for many years, and he’s always been outstanding. Recently, Art's team member Stephanie stepped in to help us with setting up our life insurance, and she was equally fantastic! From start to finish, she made the process seamless and stress-free. Her professionalism, knowledge, and attention to detail were top-notch. She took the time to answer all of our questions and ensured we fully understood our options. And BONUS—she was cheerful and fun to talk with, which made the whole experience even better! Together, Art and Stephanie make an incredible team. Their dedication, friendly service, and commitment to providing excellent support are truly unmatched. We couldn't be happier with our experience and highly recommend their team!"
We responded:
"Meagan, thank you so much for this thoughtful review. You made both me and Stephanie's day. We work hard to make customers happy and it is always nice to hear when we hit the mark. Thank you, Thank you, for your review."
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Nina M

February 11, 2025

5  out of  5
rating by Nina M
"Justus has been helping me recently, and has made making policy changes such an easy experience. So responsive via emailing and with phone calls, and has been a pleasure to work with! My experience with Art Martinez's agency / staff has been great and I appreciate how personable they've been over the years."
We responded:
"Nina, you made Justus and my day with this review. We think Justus is committed and strives to provide the best customer service. Thank you for taking the time to post this review. "
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Lance West Coast

February 7, 2025

5  out of  5
rating by Lance West Coast
"Justus is great to work with and very knowledgeable and very quick to help you with anything you need. I highly recommend him and this office."
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Kenneth Blood

January 28, 2025

5  out of  5
rating by Kenneth Blood
"I have been with Art Martinez and State Farm for almost 3 years now. Everything has been a great experience with them. I especially want to give a shout out Stephanie Berlin who recently has been able to assist me with some recent hardships I have been experiencing. She took the extra effort to help me keep my policies in place. They are kind and considerate and are always willing to help."
We responded:
" Ken, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let me know if we can help in any way. Thank You!"
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Will Levine

January 24, 2025

5  out of  5
rating by Will Levine
"I have been with ART Martinez for over 20 years and I recently totaled my car. His team was right on it. I got a check for the full purchase price of my car and even got a great follow up from Ashleigh. I stay with Art for my home and my auto because of the service provided by him and his office."
We responded:
"Thank you Will, you have been a pleasure for us to work with and I am glad we are meeting your expectations as your insurance provider. Ashleigh is exceptional and she is very happy you took the time to write this review. Thank you. Art "
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Emma Williams

January 10, 2025

5  out of  5
rating by Emma Williams
"I recently moved into the Littleton area and had some questions after looking at my State Farm account. I called and Stephanie already anticipated my questions. She was a great help in explaining the discrepancies, sorting out the issues, and answering all of my questions. Additionally, the communication with Stephanie has been very quick and timely. It's great that I was able to easily transfer to a State Farm office with friendly staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"